
Hooleox Warranty – Twice the Industry Standard
At Hooleox, we stand behind the durability and reliability of our UTVs. While many manufacturers offer just 6 months of coverage, we double that to a full year because we believe in the quality of our vehicles. Our UTVs are rigorously tested in extreme conditions, so you can ride with confidence knowing that we’ve got you covered.
What’s Covered?
If a manufacturer-related defect occurs within 12 months or 5,000 km (whichever comes first), we will provide replacement parts at no cost to keep you up and running.
What’s Not Covered?
Like any vehicle, regular wear-and-tear and routine maintenance items are the responsibility of the owner. This includes things like:
- Brake pads, filters, and spark plugs
- Tires, belts, hoses, and fluids
- Batteries left uncharged for extended periods
- Damage or wear caused by accidents, misuse, or unauthorized modifications
We’re committed to fast parts availability and responsive support, so when you do need maintenance or repairs, you’ll never be left waiting.
Confidence Every Ride
Our vehicles are built to last, and our warranty reflects that confidence. When you choose Hooleox, you're not just getting a UTV—you're getting a machine that’s been tested, proven, and backed by real support.
For full warranty details, contact your Hooleox dealer today!
Hooleox Zhongqing Juchuang All-Terrain Vehicle Parts Replacement Standard
Category | Components and Parts | Warranty Period | Warranty Description |
Engine Section | CYLINDER HEAD | From the date of manufacture by our company, it is valid for one year or 5,000 kilometers. | For any performance or functional quality issues that are not caused by external forces, we provide a three-guarantee service during the warranty period (excluding damages caused by unauthorized disassembly, modification, or use for other purposes).
|
CRANKCASE、CYLINDER BLOCK | |||
CRANSHAFT、CONNECTING ROD、PISTON ASSEMBLY | |||
VALVE TIMING MECHANISM | |||
SPEED CHANGE MEACHANISM | |||
MAGNETOR、MAGNETO ROTOR | |||
STARTER、OVERRUNNING COUPLER | |||
INTERNAL DRIVE GEARS AND BEARINGS | |||
OIL PUMP | |||
DRIVING WHEEL ASSEMBLY、DRIVEN WHEEL ASSEMBLY | From the date of manufacture by our company, it is valid for 6 months or 3000 kilometers. | ||
WATER PUMP | |||
Chassis | MAIN FRAME | From the date of manufacture by our company, it is valid for one year or 5,000 kilometers. | Under normal driving and usage conditions, we will provide three guarantees service if the following issues occur: 1.Cracks or fractures in critical parts. 2.Paint blistering covering an area exceeding 10 square centimeters. 3.Misalignment of the frame, resulting in deviation during driving.
|
SUBFRAME | |||
FRONT AND REAR ARM、FRONT AND REAR BUMPER | |||
TENT FRAME | |||
RIM | For any performance or functional quality issues that are not caused by external forces, we provide a three-guarantee service during the warranty period (excluding damages caused by unauthorized disassembly, modification, or use for other purposes). | ||
BRAKE SYSTEM(HOSE,BRAKE PADS NOT INCLUDED) | |||
FRONT AND REAR SHOCK | From the date of manufacture by our company, it is valid for 6 months or 3000 kilometers. | In normal driving conditions, the following issues are covered under the warranty service: 1.Bottom cylinder fracture. 2.Oil seal leakage. 3.Welding detachment or damper piston rod fracture. Note: Leakage caused by obvious scratches due to improper use, disassembly that cannot be restored, as well as shock absorber(perceived poor performance)are excluded from the warranty coverage. | |
EXHAUST PIPE、MUFFLER | For any performance or functional quality issues that are not caused by external forces, we provide a three-guarantee service during the warranty period (excluding damages caused by unauthorized disassembly, modification, or use for other purposes). | ||
STEERING KNUCKLE、STEERING WHEEL、STEERING COLUMN、STEERING TRACK ROD | |||
GEARSHIFT | |||
PARKING MECHANISM | |||
BALANCE BAR SYSTEM | |||
THROTTLE、PARKING、GEAR SHIFT CABLE | In the event of quality issues such as interference, fracture, etc., new parts can be replaced (excluding artificial damage and external damage). | ||
ELECTRIC APPLIANCE | MAIN HARNESS、ENGINE HARNESS | From the date of manufacture by our company, it is valid for one year or 5,000 kilometers | For any performance or functional quality issues that are not caused by external forces, we provide a three-guarantee service during the warranty period (excluding damages caused by unauthorized disassembly, modification, or use for other purposes) |
ECU、ELECTRONIC INJECTION COMPONENT | |||
EPS SYSTEM | |||
AUTOMOBILE BODY CONTROLLER | |||
RECTIFIER | |||
HOM、BUZZER | From the date of manufacture by our company, it is valid for 6 months or 3000 kilometers | For any performance or functional quality issues that are not caused by external forces, we provide a three-guarantee service during the warranty period (excluding damages caused by unauthorized disassembly, modification, or use for other purposes) | |
LAMP、INSTRUMENT | |||
VARIOUS TYPES OF SWITCHES、RELAY | |||
WINCH SYSTEM | |||
TRAILER POWER OUTLET | |||
12V BATTERY | If the outer shell is broken, the electrolyte leaks, the pole is fractured or loosened, which the reason for this is due to manufacturing defects (excluding damages caused by human modification of the circuitry or improper storage), then it will be covered by the three guarantees. | ||
CAR BODY | PLASTIC PAINTING、CAR TRIM | From the date of manufacture by our company, it is valid for 6 months or 3000 kilometers | Due to paint issues, rusting, severe discoloration, peeling, and cracking can be replaced with a new one (excluding man-made damage and external damage). |
SEAT CUSHION | |||
FUEL TANK | 1.Replacement of deformed or leaking fuel tank caused by non-external forces (except for damage caused by unauthorized disassembly, modification, or use for other purposes) 2.If rusting, discoloration, peeling, or cracking occur within 6 months or 3,000 km due to paint issues on the surface, a replacement can be provided. | ||
BRKT FOOTREST | For any performance or functional quality issues that are not caused by external forces, we provide a three-guarantee service during the warranty period (excluding damages caused by unauthorized disassembly, modification, or use for other purposes). | ||
BACKREST BRACKET | |||
WATER TANK、RADIATOR FAN | |||
OIL COOLER | |||
AUXILIARY KETTLE | |||
SAFETY BELT | |||
SIDE DOOR、DOOR LOCK | |||
WINDSHIELD | |||
FRONT AND REAR LUGGAGE CARRIER、HANDRAIL、REAR CARGO BOX |
The final interpretation right of this " Zhongqing Juchuang All-Terrain Vehicle Warranty Service Guide" belongs to Cangzhou Zhongcheng Juchuang Technology Co., Ltd., which also enjoys the right to modify and adjust. This warranty service specification will be implemented on May 1st, 2024.